ITDEVTECH solutions at Rollitech

A clearer view of services, assets, and the space between.

Rollitech presents ITDEVTECH solutions as a registered reseller, helping organizations understand where they fit and how they may connect with day-to-day technology operations.

Contact Rollitech
Two solutions. Connected domains.

From asset discovery to service management.

Organizations may begin with asset visibility or with service operations. The two solutions can support a more connected workflow when discovered assets are synced into TIKTING.

01ESM
TIKTING product logo Enterprise Service Management
Enterprise Service Management

TIKTING Enterprise Service Management

A platform for bringing everyday service work together, from incoming requests to change and asset management.

Teams can organize service ownership and follow work through consistent workflows, with AI-assisted reporting capabilities.

Areas of work
  • Help desk
  • Change management
  • Assets & inventory
  • Document management
  • Projects & contracts
  • AI-assisted reporting
DeploymentOn-premises or cloud
Service approachAligned with ITIL v5
View TIKTING at ITDEVTECH
02DISCOVERY
ODYSSEUS Endpoint Management System product logo Endpoint & asset discovery
Endpoint & asset discovery

ODYSSEUS Endpoint Management System

ODYSSEUS discovers IT/OT assets and endpoints without requiring an agent, giving teams a usable view across their environment.

Discovered assets can sync into TIKTING. ODYSSEUS also supports remote access, patch and software deployment, and compliance controls.

Areas of work
  • 01Agentless IT/OT asset discovery
  • 02Sync discovered assets to TIKTING
  • 03Remote access: RDP, VNC & SSH
  • 04Patch & software deployment
  • 05Compliance controls
View ODYSSEUS at ITDEVTECH
How the solutions connect

Discovery that gives service work better context.

ODYSSEUS helps discover assets and endpoints without an agent. Those discovered assets can sync into TIKTING and become part of the service-management context.

01

Discover

Build visibility across IT/OT assets and endpoints.

02

Sync

Bring discovered assets into TIKTING.

03

Manage

Follow service requests, changes, and related work.

ODYSSEUSTIKTING
Rollitech’s role

A practical choice, not just a product list.

Rollitech helps organizations assess a starting point, understand solution fit, and discuss how the products may be introduced within a broader technology environment.

01

Understand the context

Review service, asset, and operational needs that matter.

02

Define the scope

Clarify the relevant solution and questions to settle before delivery.

03

Coordinate delivery

Discuss the product’s role and Rollitech’s role in the delivery steps.

Clear roles from the outset.

ITDEVTECH provides the products. Rollitech is the registered reseller and delivery partner. The scope and steps for any engagement are agreed around the organization’s requirements.

ITDEVTECH × ROLLITECH
Start with a useful conversation

Let’s talk about your technology environment.

Tell us what you want to improve in service management or asset discovery, and we can explore whether TIKTING or ODYSSEUS is a useful place to start.

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